📜 Terms & Conditions
Trendy Beauty — Beauty With Style
Official terms governing your use of our website, products, and services.
Effective Date: September 3, 2025 •
Contact: trendybeautybd@gmail.com •
Phone: 01905096134
Brand & Business Info
Brand: Trendy Beauty — Beauty With Style
Legal Name (if different): Trendy Beauty BD
Address: Update your address here (e.g., Dhaka, Bangladesh)
Support Hours: Sat–Thu, 10:00–18:00 BST (UTC+6)
1) Introduction & Acceptance of Terms
Welcome to Trendy Beauty — Beauty With Style (“we”, “us”, “our”). By accessing our website, placing an order,
or using any of our services, you agree to these Terms and Conditions (“Terms”).
If you do not agree, please do not use the website.
These Terms work together with our Privacy Policy and, where relevant, our Returns/Refunds, Shipping, and Warranty policies.
2) Eligibility, Accounts & Security
- You must be at least 18 years old or use the website under the supervision of a parent/guardian.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- We may refuse service, close accounts, or cancel orders if we believe a user violates the law or these Terms.
3) Product Information, Orders, Pricing & Payment
- Product Descriptions: We aim to display product details as accurately as possible. Minor color/finish variations may occur due to screens or materials.
- Availability: Products are subject to availability. We may limit quantities or discontinue products at any time.
- Pricing: Prices are listed in Bangladeshi Taka (৳) and may change without notice. Taxes, duties, and shipping fees (if any) are shown at checkout.
- Payment: We may accept Cash on Delivery (COD), mobile wallets, cards, or bank transfer (where offered). By submitting payment details, you confirm you are authorized to use them.
- Order Confirmation: An automated email/SMS confirms we received your order. Acceptance occurs when we dispatch the product. We may cancel and refund orders for errors, suspected fraud, or unavailability.
- Fraud Prevention: We may request ID, address, or phone verification for high-risk orders.
4) Shipping, Delivery & Risk of Loss
- Locations & Timeframes: We ship across Bangladesh via reputable couriers. Estimated delivery windows appear at checkout.
- Tracking: A tracking link/SMS is provided when available. Delivery delays may occur due to weather, strikes, or courier constraints.
- Risk Transfer: Title and risk of loss pass to you upon delivery to the shipping address provided.
- Refused/Failed Delivery: If a package is refused or uncollected, return shipping and re-delivery fees may apply.
5) Returns, Refunds & Exchanges
Standard Return Window & Conditions
- Request a return within 7 days of delivery (unless a product listing states otherwise).
- Items must be unused, in original packaging, with all tags/accessories.
- Health & personal-care, cosmetics, customized, clearance, and “final sale” items are typically non-returnable unless defective.
Process & Refund Method
- Contact us at trendybeautybd@gmail.com with your order number and photos (if defective/damaged).
- Once approved and the item is received/verified, refunds are issued to the original payment method or as store credit (processing times vary by bank/wallet).
Damaged/Defective on Arrival
- Please report within 48 hours of delivery with unboxing photos/videos for faster resolution.
For full details, see your dedicated Returns & Refunds Policy page if you maintain one on your site.
6) Product Use, Safety & Care
- Use products only as directed by the manufacturer and perform a patch test for skincare/cosmetics where applicable.
- Keep all items away from children and pets unless explicitly designed for them.
- We are not liable for misuse, improper storage, or unauthorized alterations of products.
7) Promotions, Coupons & Gift Cards
- Promotional offers are time-limited, non-transferable, and may have specific conditions (minimum spend, category exclusions, etc.).
- Only one code may apply per order unless otherwise stated. We may modify or withdraw offers at any time.
8) Reviews, Comments & User Content
- By posting reviews or content, you grant us a worldwide, royalty-free license to use, reproduce, and display such content for marketing and operational purposes.
- Do not post unlawful, defamatory, obscene, or misleading content, or anything that infringes others’ rights.
- We may remove content that violates these Terms or applicable laws.
9) Intellectual Property
All website content (text, graphics, logos, icons, images, videos, code, and layout) is owned by or licensed to us and protected by applicable intellectual property laws.
You may not copy, distribute, modify, reverse-engineer, or create derivative works without prior written permission.
10) Prohibited Uses & Website Security
- No attempts to damage, interfere with, or gain unauthorized access to the website, servers, or user data.
- No automated scraping, data mining, or spamming without permission.
- No use of the website for fraudulent, illegal, or abusive activities.
11) Third-Party Services & Links
We may link to third-party websites or use external tools (e.g., payment gateways or couriers). We are not responsible for their content, policies, or practices.
Please review their terms and privacy policies before using those services.
12) Disclaimers & Limitation of Liability
- The website and products are provided “as is” and “as available” without warranties except those required by law.
- To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from your use of the website or products.
- In any event, our total liability will not exceed the amount you paid for the product or service giving rise to the claim.
13) Indemnification
You agree to indemnify and hold us harmless from claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your breach of these Terms or misuse of the website.
14) Privacy & Data
Your submission of personal information is governed by our Privacy Policy. By using the website, you consent to our data practices as described there.
15) Governing Law & Dispute Resolution
- These Terms are governed by the laws of Bangladesh, without regard to conflict-of-law principles.
- Courts located in Dhaka, Bangladesh shall have exclusive jurisdiction over disputes, unless mandatory laws provide otherwise.
- We encourage amicable resolution. Please contact us first to attempt a good-faith settlement.
16) Changes to Terms
We may update these Terms from time to time. The “Effective Date” above reflects the latest revision.
Continued use of the website after changes constitutes acceptance of the updated Terms.